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Refund and Returns Policy
At Little Nook Tackle House, we carefully inspect and pack every order. Due to the nature of fishing tackle and collectible/limited items, we only accept returns for defective, damaged, or incorrect items.
1) Eligible Returns
You may request a return or exchange if:
The item arrives defective (manufacturer defect), damaged in transit, or
You received an incorrect item (not what you ordered).
2) Return Window
Please contact us within 14 days of delivery to request a return or exchange.
Requests submitted after 14 days may not be eligible.
3) How to Start a Return or Exchange
Order number
Item name / variation (color)
Clear photos (and/or a short video) showing the issue:
The product defect/damage
Packaging damage (if any)
Shipping label (if relevant)
A brief description of the problem
We will reply with the next steps and, if approved, provide the return shipping instructions.
4) Return Condition Requirements
To be eligible, the item must be:
Unused, in the original condition, and
Returned with original packaging (when applicable), tags, and accessories.
We reserve the right to refuse a return if the item shows signs of use, alteration, or missing components.
5) Return Shipping Costs
If the return is approved for defective/damaged/incorrect item, we will provide a prepaid return label (or reimburse reasonable return shipping costs, depending on the case).
Please do not ship items back without approval—unapproved returns may be refused.
6) Refunds
If a refund is approved:
Refunds are issued to the original payment method after we receive and inspect the returned item.
Processing time: typically 5–10 business days after inspection (bank processing times may vary).
If the item is out of stock and an exchange is not possible, we will issue a refund.
7) Exchanges
If an exchange is approved:
We will replace the item with the same product/variation when available.
If the same variation is unavailable, we can offer:
A replacement of equal value, or
A refund (if you prefer or no suitable replacement exists)
8) Non-Returnable Items
We do not accept returns for:
Items that are not defective/damaged/incorrect
Items that have been used, modified, or missing parts/packaging
Clearance / final sale items (if marked as final sale on the product page)
9) Contact
For return or exchange requests, contact:
Email: info@littlenook.ca